| How long does it take to go through your Spanish program? This depends on how much time you can devote to study and practice. We recommend the goal of one level per month for the self-study student. Many churches have offered 10-week classes (about 1-2 hours per week) and have found that the Intro, Level I and II work very well within that time frame. Back to top
|
| Do you offer your programs with audio-CDs? We now have Spanish Intro Study through In-depth Study Level V on audio-CD. All Spanish levels are also available with cassette tape. Very soon, all other languages will be available on audio-CD. All other languages come with the cassette option (Click on "Other languages.") Back to top
|
| I've placed my order on the website. How long will it take? Can I track it? All orders take 1-2 days processing and then are shipped via US Postal Service Priority Mail, which usually takes 2-3 business days. In total, your order should take 5-7 business days to arrive. If you need your order sooner, please e-mail or call and specify when you would need your order. Extra shipping may be charged for rush orders.
As for tracking your order, USPS does not have an option to track packages online. If you would prefer FedEx or UPS, please specify via e-mail. After it is sent, your tracking number will be communicated to you.
Back to top
|
| What is Logos Language Institute's Return Policy? Returns: You may return most new, unopened items sold and fulfilled by Logos Language Institute within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) Refunds: You can expect to receive your refund quickly, but at least within 3 weeks. This allows us to receive your returned item and process your refund. We will notify you if there are any problems.
Back to top
|
| Does Logos offer discounts? For bulk orders (10-15+ packets), we can consider discounts. If interested please e-mail.
Back to top
|
| Do I get a receipt with my order? All charge orders will generate an immediate receipt from our site. If you feel your receipt is incorrect or have any questions, please e-mail or call us.
Back to top
|
| Do you actually teach and offer language classes at Logos? No. Logos is a non-profit organization which offers Christian foreign language learning materials for self-study, homeschool, or use in churches. Back to top
|
| Can I make copies of your materials? All Logos Language Institute materials are copyrighted and may not be replicated or reproduced in any form.
Back to top
|
| What is Logos Language Institute's Privacy Policy? We do not release or sell customer information. All information customers enter into our website is protected in transmission by Thawte(t).
Some information is analyzed on our website for stastistical and marketing purposes, e.g., search engine source, time of day ordered, etc. But we do not collect or store e-mail addresses or other personal information except to display for customer convenience when theysign on to our website.
Please note the following exceptions:
When we must do so to comply with the law and cooperate with law enforcement agencies
When we work with other companies and agencies for fraud protection.
Back to top
|